Our return policy depends on the specific product and supplier. Some items are eligible for returns or exchanges within 14–30 days, while others may be non-returnable due to hygiene or custom production reasons. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.

We accept all major credit cards,Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.

At the moment we only ship within New Zealand 🇳🇿. We hope to expand in the future!

Orders are usually processed within 1–2 business days. Delivery across New Zealand typically takes 4–9 business days, depending on your location.

You will receive a tracking number once your order has been dispatched.

Yes! We offer free standard shipping on most products. In rare cases, extra shipping fees may apply for remote areas or oversized items – these will be shown at checkout.

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.